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Carer support

Support for Carers

Image: Visual representation of six in ten people - coloured icons of people six red and four grey.

Six in ten people in NI will take up a caring role at some stage during their lifetime.

Covid-19 Vaccination information

On Feb 24th carers were asked not to try and book an appointment directly.  Those carers who were unable to book an appointment via the booking platform or call centre can contact their local Trust care coordinator who will take their details and arrange to have a vaccination slot booked at one of the regional vaccination centres.
Contact details of each of the Trust’s care co-ordinators are listed below:

Northern Trust
Telephone Carer Hub: 028 2766 1210
E-mail: carers.coordinator@northerntrust.hscni.net

Belfast Trust
Telephone Carer Service: 028 9504 2126
Email: CarerSuppSvcs@belfasttrust.hscni.net

Southern Trust
Telephone: 028 3756 6284
Email: carers.coordinator@southerntrust.hscni.net

Western Trust
Telephone: 028 6634 4163
Telephone: 028 7135 5023
Email: carers.support1@westerntrust.hscni.net

South Eastern Trust
Telephone: 028 4372 1807
E-mail: carer.support@setrust.hscni.net

Covid-19 support information

The pandemic has led to many services being stood down in order to protect the vulnerable and keep people safe. That has had a significant impact on many carers who have found the last few months very challenging.

If you are feeling under pressure, please contact your named worker or carer coordinator for support.

Please make use of the information that is available on the Department of Health website – www.health-ni.gov.uk/publications/advice-informal-unpaid-carers-and-young-carers-during-covid-19-pandemic.

Carers ID Card information available here: – Priority Shopping

Stress Control classes are available via this link – Stress Support.

For more information on mental health and well-being visit – https://www.mindingyourhead.info/

The contribution that carers make to health and social care cannot be over-estimated. Their role is invaluable.

Thanks to their hard work and dedication, tens of thousands of people in Northern Ireland are able to remain independent and continue to live in the community.

In Northern Ireland there are over 214,000 carers – that’s 1 in 8 of the population.

It is also estimated that at some stage during their lifetime, 6 out of 10 people will take up a caring role.

Are you a carer?

A carer is usually someone who provides help and support to a family member or friend who cannot manage without their help.

Individual circumstances mean that no two carers are the same, or have identical needs.

Carers can be –

(Informal carers are not the same as formal or employed carers who provide a service on a paid basis.)

Carers do not have to –

The person being cared for can be of any age and have one or a combination of the following conditions:

  • Be frail.
  • Have a physical or sensory disability.
  • Have a mental health illness.
  • Have a learning disability.
  • Have a physical health condition.

Carers help out in a number of ways, providing both practical and emotional support and assistance with things such as:

Dressing. Bathing. Shopping.
Cooking. Cleaning. Getting out and about.
Collecting medication. Financial matters. Sorting out benefits.
GP or hospital appointments. Bills and other paperwork. Taking medication.

Some carers help by watching out for someone to try and make sure that they do not harm themselves, or that they get more help if things get worse.

For some carers, such as those caring for people with mental health illness or learning disabilities, caring may be about simply ‘being there’ to reassure or encourage the person.

People often don’t realise how much they are caring for someone and that they can get support in their caring role.

If you are a carer you are entitled to an assessment of your needs.


Further Information

nidirect – Caring for someone

nidirect – Caring for someone with dementia

nidirect – Caring for a child with disabilities

Carers NI

Carers Trust


Action for Children

Barnardo’s Northern Ireland

Citizens Advice Northern Ireland

Department of Health

Family Support NI