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Stay Well This Winter – your health and care services over Christmas and New Year (Western area)

2016-12-22

The Health and Social Care Board (HSCB) together with the Western Trust, GPs, pharmacists and dentists, have been working to ensure that people have access to urgent care services over the Christmas and the New Year holiday period. The following health and care arrangements will be in place should you or a member of your family become ill or have an accident.

As part of the Stay Well This Winter campaign, which is being run by the HSCB and the Public Health Agency (PHA), the health service is encouraging everyone to look after themselves and take actions that will help stay well during winter. If you feel unwell, it is also important to choose the service most appropriate to your symptoms, so you can get better quicker. It will also help the health and social care services make the most of finite resources.

Self-care is the best choice to treat most minor illnesses, ailments and injuries.  A range of common illnesses such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over the counter medicines and plenty of rest. Remember, whether treated or not, most of these will get better.

Pharmacy

Your local pharmacist can provide confidential, expert advice and treatment for a range of common illnesses and complaints. The HSCB has been working closely with local pharmacists to draw up holiday pharmacy rota arrangements.

Sunday 25th December 2016

Londonderry Clear Pharmacy22 Rosemount Avenue

Londonderry

 

Racecourse Pharmacy

68 Racecourse Road

Londonderry

 

12.00 pm – 1.00pm 

 

 

 

6.00pm – 7.00pm

Limavady Gordons  Pharmacy57/61 Main Street

Limavady

 

12.00pm – 1.00pm
Strabane Mourne Pharmacy8A Beechmount Avenue

Strabane

 

12.00pm – 1.00pm
Omagh Slevins Pharmacy60 Market Street

Omagh

 

12.00pm – 1.00pm
Enniskillen Gordons Pharmacy18 High Street

Enniskillen

 

12.00pm – 1.00pm
Monday, 26th December 2016
Londonderry No rota required
Local arrangements in operation 
Limavady Gordons  Pharmacy
57/61 Main Street
Limavady
4.00pm – 6.00pm
Strabane The Health Centre Pharmacy
Main Street
Strabane
6.00pm – 7.30pm
Omagh No rota required
Local arrangements in operation 
Enniskillen Gordons Pharmacy
18 High Street
Enniskillen
12.00pm – 1.00pm&
5.00pm – 6.30pm
Tuesday, 27th December 2016
Londonderry No rota required
Local arrangements in operation 
Limavady Campbells Pharmacy
38 Main Street
Limavady
5.00pm – 6.30pm
Strabane No rota required
Local arrangements in operation 
Omagh No rota required
Local arrangements in operation 
Enniskillen Gordons Pharmacy
18 High Street
Enniskillen
5.00pm – 6.30pm
Sunday, 1st January 2017 
Londonderry No rota required
Local arrangements in operation 
Limavady Gormleys Pharmacy
171 Irish Green Street
Limavady
4.00pm – 6.00pm
Strabane Colhouns Chemist
11 Castle Street
Strabane
6.00pm – 7.00pm
Omagh Bradleys Pharmacy
84C Old Mountfield Road
Killyclougher
Omagh
12.00pm – 1.00pm
Enniskillen Lloyds Pharmacy
27 Belmore Street
Enniskillen
12.00pm – 1.00pm&
5.00pm – 6.30pm
Monday, 2nd January 2017
Londonderry No rota required
Local arrangements in operation 
Limavady Gibsons Pharmacy
15 Markey Street
Limavady
5.00pm – 6.30pm
Strabane Boots
60/62 Main Street
Strabane
6.00pm – 7.00pm
Omagh No rota required
Local arrangements in operation 
Enniskillen Lloyds Pharmacy
27 Belmore Street
Enniskillen
5.00pm – 6.30pm

 

Repeat Prescription Medications

Please remember to order and collect any essential repeat prescription medications from your daytime GP surgery in advance of the holiday period. GP out of hours will only provide repeat prescriptions in exceptional circumstances.

Out of hours GP Service

If you require urgent medical care which cannot wait until your daytime GP surgery re-opens, the GP out of hours service is available.  Remember to telephone the service first.

Western Urgent Care will be operating for all GP Practices from 6.00pm on Friday 23 December 2016 until practices open at 8.30am on Wednesday 28 December 2016.

Western Urgent Care will also be operating over the New Year period from 6.00 pm on Friday 30 December 2016 until GP Practices open at 8.30am on Tuesday 3 January 2017. The telephone number for Western Urgent Care is 028 7186 5195.

Out of hours Dental Services

Details of dental services will be displayed at dental surgeries or can be obtained by contacting your dentist.

For out of hours urgent dental problems, patients should contact their dental surgery or visit www.hscboard.hscni.net/our-work/integrated-care/dental-services/out-of-hours-emergency-dental-treatment.

Out of hours Emergency Social Work Service

The out of hours Emergency Social Work Service is available outside normal office hours and on weekends, Bank Holidays and Public Holidays for genuine emergencies that cannot wait until the next working day.  You can contact the service on 028 9504 9999.

Urgent Care and Treatment Centre

The Western Trust’s Urgent Care and Treatment Centre at Tyrone County Hospital is a Nurse-led Minor Injuries Unit, which is operational 24 hours a day and is fully supported by a 24/7 x-ray facility.  Normal services will be operating throughout the holiday period as usual.  The service is for those in need of urgent treatment.  Telephone advice is also available 24/7 by contacting 028 8283 3169.

Emergency Departments

Emergency Departments provide the highest level of emergency care for patients with sudden and acute illness or severe trauma.  Normal Emergency Department services will be operating throughout the holiday period as usual.  The service is only for those in need of emergency treatment.

999 Ambulance Services

As always, the emergency ambulance service will be there if you need it.  Always dial 999 when there is a risk to life or of serious injury.  But, if your call is not an emergency, then please use the most appropriate service and help keep the 999 system clear for life threatening emergencies.

Mental health emergency

If you or someone is in a mental health crisis or emergency it’s important to get immediate help. If you have been or are being treated for a mental health problem, you should have a care plan which should include details and telephone numbers of who you should call in an emergency. If you don’t have these details or a care plan you should contact your mental health key worker and request information on who you should contact if your are experiencing problems, crisis and or an emergency.

If you don’t have a care plan and/or you are unable to contact your key worker you should either:

In the event you can’t get the person you are caring for to an Emergency Department or you can’t keep them safe, you should call 999 and seek immediate assistance.

If you, or someone you know, needs help and you would like to speak to someone by telephone, you can also call Lifeline free, in confidence, 24/7 on 0808 808 8000.

The Health and Social Care Service would like to wish you a safe and healthy Christmas and New Year.

 

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