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Stay Well This Winter – your health and care services over Christmas and New Year (Southern area)

2016-12-22
News from the Health and Social Care Board

The Health and Social Care Board (HSCB) together with the Southern Trust, GPs, pharmacists and dentists, have been working to ensure that people have access to urgent care services over the Christmas and the New Year holiday period. The following health and care arrangements will be in place should you or a member of your family become ill or have an accident.

As part of the Stay Well This Winter campaign, which is being run by the HSCB and the Public Health Agency (PHA), the health service is encouraging everyone to look after themselves and take actions that will help stay well during winter. If you feel unwell, it is also important to choose the service most appropriate to your symptoms, so you can get better quicker. It will also help the health and social care services make the most of finite resources.

Self-care is the best choice to treat most minor illnesses, ailments and injuries.  A range of common illnesses such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over the counter medicines and plenty of rest. Remember, whether treated or not, most of these will get better.

Pharmacy

Your local pharmacist can provide confidential, expert advice and treatment for a range of common illnesses and complaints. The HSCB has been working closely with local pharmacists to draw up holiday pharmacy rota arrangements.

Sunday, 25th December 2016

 Armagh                    N & R Gordon Ltd                               6.00pm – 7.00pm

T/A Gordons Chemists

27/29 Scotch Street

 

Banbridge                Clear Healthcare                                 5.00pm – 6.00pm

19-21 Bridge Street

 

Dungannon              Magir Ltd                                             12.00 noon – 1.00pm

T/A Medicare

50 Newell Road

 

Kilkeel                      Gordons Chemist                               12.00 noon – 1.00pm

26 Greencastle Street

 

Lurgan                     Boots the Chemists Ltd                       7.00pm – 8.00pm

44/46 Market Street

 

Newry                      Fiveways Healthcare Ltd                    6.00pm – 7.30pm

T/A McCartan’s Pharmacy

Unit 5 Fiveways

99 Armagh Road

 

Portadown               JR Anderson                                       11.00am – 12.00noon

T/A Anderson’s Pharmacy

23c Gilford Road

 

Monday, 26th December 2016

Armagh                    No Rota Required

Local Arrangements In Operation

 

Banbridge                Clear Healthcare                                 4.00pm – 6.00pm

19-21 Bridge Street

 

Dungannon              Magir Ltd                                           11.00 am – 1.00pm

T/A Medicare                                     & 6.00 pm – 7.00 pm

50 Newell Road

 

Kilkeel                      Gordons Chemist                               12.00 noon – 1.00pm

10 Greencastle Street

 

Lurgan                     Boots the Chemists Ltd                       6.00pm – 8.00pm

44/46 Market Street

 

Newry                      No Rota Required

Local Arrangements in Operation

 

Portadown               No Rota Required

Local Arrangements In Operation

 

Rathfriland               Gordons Chemists                              11.00am – 12.00noon

16 Main St

Rathfriland

 

Tuesday, 27th December 2016

Armagh                     No Rota Required

Local Arrangements In Operation

 

Banbridge                  No Rota Required

Local Arrangements In Operation

 

Dungannon               No Rota Required

Local Arrangements In Operation

 

Kilkeel                        Gordons Chemist                                12.00 noon – 1.00pm

10 Greencastle Street

 

Lurgan                       No Rota Required

Local Arrangements in Operation

 

Newry                        No Rota Required

Local Arrangements in Operation

 

Portadown                 No Rota Required

Local Arrangements In Operation

 

Sunday, 1st January 2017

Armagh                      PA McKeever Ltd                               6.00pm – 7.00pm

T/A McKeevers Chemists

7 Dobbin Lane

 

Banbridge                  N & R Gordon Ltd                              5.00pm – 6.00pm

T/A Gordons Chemist

12 Linenhall Street

 

Dungannon                 Magir Ltd                                            12.00 noon – 1.00pm

58 Irish Street

 

Kilkeel                         Gordons Chemist                                12.00 noon – 1.00pm

26 Greencastle Street

 

Lurgan                         Partridge Chemists Ltd                       7.00pm – 8.00pm

36 High Street

 

Newry                         No rota required

Local Arrangements In Operation

 

Portadown                   Cherrymount Healthcare Ltd              11.00am – 12.00 noon

7 Church Street

 

Monday, 2nd January 2017

Armagh                       PA McKeever Ltd                               6.00pm – 7.00pm

T/A McKeevers Chemists

7 Dobbin Lane

 

Banbridge                    N & R Gordon Ltd                              5.00pm – 6.00pm

T/A Gordons Chemist

12 Linenhall Street

 

Dungannon                  No Rota Required

Local Arrangements In Operation

 

Kilkeel                         Gordons Chemist                                12.00 noon – 1.00pm

57 Newcastle Street

 

Lurgan                         Partridge Chemists Ltd                       7.00pm – 8.00pm

36 High Street

 

Newry                         No rota required

Local Arrangements In Operation

 

Portadown                   No Rota Required

Local Arrangements In Operation

 

Repeat Prescription Medications

Please remember to order and collect any essential repeat prescription medications from your daytime GP surgery in advance of the holiday period. GP out of hours will only provide repeat prescriptions in exceptional circumstances.

Pharmacy Rotas

Details of pharmacies which will be open for urgent prescriptions over the Christmas and New Year period can be found at www.nidirect.gov.uk/articles/community-pharmacists Please remember to order and collect repeat prescriptions from daytime GP surgeries in advance of the holidays.

GP Out of Hours Services

If you require urgent medical care which cannot wait until your daytime GP surgery re-opens, the GP out of hours service is available.  Remember to telephone the service first.

The GP Out of Hours service will be operating from 6pm on Friday 23 December 2016 until GP surgeries open on Wednesday morning 28 December 2016.

The GP Out of Hours service will also be operating over the New Year period from 6pm on Friday 30 December 2016 until GP surgeries open on Tuesday 3 January 2017.

Out of hours Dental Services

Details of dental services will be displayed at dental surgeries or can be obtained by contacting your dentist.  For out of hours urgent dental problems, patients should contact their dental surgery or visit www.hscboard.hscni.net/our-work/integrated-care/dental-services/out-of-hours-emergency-dental-treatment or ring the Emergency Department Reception of Craigavon Area Hospital on 028 3861 2292 or 028 3861 2006.  The Craigavon Area Hospital Relief of Dental Pain Clinic is for the treatment of dental emergencies only, including trauma, swelling, uncontrolled bleeding and severe pain.

Out of hours Emergency Social Work Service

The out of hours Emergency Social Work Service is available outside normal office hours and on weekends, Bank Holidays and Public Holidays for genuine emergencies that cannot wait until the next working day.  You can contact the service on 028 9504 9999.

Minor Injuries Units

There is one Minor Injuries Unit in the Southern Health Trust area. Remember, you don’t need to make an appointment at a Minor Injuries Unit.

South Tyrone Hospital, Carland Road, Dungannon, BT71 4AU. Telephone: 028 8771 3599. Opening hours

Saturday 24 December 10am – 6pm

Christmas Day Closed

Monday 26 December 10am to 6pm

Tuesday 27 December 9am – 9pm

Sunday 1 January 10am – 6pm

Monday 2 January 9am – 9pm

This service is for anyone over one year of age who has a minor injury.

Emergency Departments

Emergency Departments provide the highest level of emergency care for patients with sudden and acute illness or severe trauma.  Normal Emergency Department services will be operating throughout the holiday period as usual.  The service is only for those in need of emergency treatment.

999 Ambulance Services

As always, the emergency ambulance service will be there if you need it.  Always dial 999 when there is a risk to life or of serious injury.  But, if your call is not an emergency, then please use the most appropriate service and help keep the 999 system clear for life threatening emergencies.

Mental health emergency

If you or someone is in a mental health crisis or emergency it’s important to get immediate help. If you have been or are being treated for a mental health problem, you should have a care plan which should include details and telephone numbers of who you should call in an emergency. If you don’t have these details or a care plan you should contact your mental health key worker and request information on who you should contact if your are experiencing problems, crisis and or an emergency.

If you don’t have a care plan and/or you are unable to contact your key worker you should either:

In the event you can’t get the person you are caring for to an Emergency Department or you can’t keep them safe, you should call 999 and seek immediate assistance.

If you, or someone you know, needs help and you would like to speak to someone by telephone, you can also call Lifeline free, in confidence, 24/7 on 0808 808 8000.

 

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