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Safety and Quality Publications

Learning Matters Newsletters

NameSizeHits
Issue 8 Learning Matters September 20180.5 MiB90
Issue 7 Special Regulated Services Edition Learning Matters March 20180.6 MiB61
Issue 6 Learning Matters January 20170.5 MiB294
Issue 5 Learning Matters April 20160.4 MiB439
Issue 4 Learning Matters September 20150.3 MiB948
Issue 3a Special Maternity Edition Learning Matters June 20151.2 MiB714
Issue 3 Learning Matters December 20140.4 MiB486
Issue 2 Learning Matters June 20140.5 MiB322
Issue 1 Learning Matters December 20130.1 MiB312

Publications and Reports

NameSizeHits
HSCB-PHA Quality Report 2017-183.8 MiB197
English - Communication With The Service User Family And Carers Following A Serious Adverse Incident64 KiB273
Romanian - - Communication with the Service User Family and Carers following a Serious Adverse Incident94 KiB189
Portugese - - Communication with the Service User Family and Carers following a Serious Adverse Incident71 KiB193
Polish - - Communication with the Service User Family and Carers following a Serious Adverse Incident96 KiB191
Lithuanian - - Communication with the Service User Family and Carers following a Serious Adverse Incident91 KiB187
Arabic - Communication with the Service User Family and Carers following a Serious Adverse Incident0.1 MiB210
Procedure-for-the-reporting-and-follow-up-of-SAIs-20161.4 MiB5296
HSCB and PHA Annual Quality Report 2015/163.8 MiB1158
HSCB and PHA Annual Quality Report 2014/20151.8 MiB606
Guidance on communication following a Serious Adverse Incident0.2 MiB503
HSCB and PHA Annual Quality Report 2013-20141.4 MiB514
Patient Client Experience Standards Report and Appendix0.3 MiB862