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Safety and Quality Publications
NameSizeHits
English - Communication With The Service User Family And Carers Following A Serious Adverse Incident64 KiB43
Romanian - - Communication with the Service User Family and Carers following a Serious Adverse Incident94 KiB19
Portugese - - Communication with the Service User Family and Carers following a Serious Adverse Incident71 KiB25
Polish - - Communication with the Service User Family and Carers following a Serious Adverse Incident96 KiB17
Lithuanian - - Communication with the Service User Family and Carers following a Serious Adverse Incident91 KiB22
Arabic - Communication with the Service User Family and Carers following a Serious Adverse Incident0.1 MiB25
Procedure-for-the-reporting-and-follow-up-of-SAIs-20161.4 MiB2020
HSCB and PHA Annual Quality Report 2015/163.8 MiB476
HSCB and PHA Annual Quality Report 2014/20151.8 MiB252
Guidance on communication following a Serious Adverse Incident0.2 MiB253
HSCB and PHA Annual Quality Report 2013-20141.4 MiB211
Patient Client Experience Standards Report and Appendix0.3 MiB342

 

Newsletters

NameSizeHits
Special Maternity Edition Learning Matters June 20151.2 MiB442
Issue 6 Learning Matters January 20170.5 MiB144
Issue 5 Learning Matters April 20160.4 MiB179
Issue 4 Learning Matters September 20150.3 MiB675
Issue 3 Learning Matters December 20140.4 MiB298
Issue 2 Learning Matters June 20140.5 MiB207
Issue 1 Learning Matters December 20130.1 MiB200