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Safety and Quality Publications

Learning Matters Newsletters

NameSizeHits
Issue 8 Learning Matters September 20180.5 MiB62
Issue 7 Special Regulated Services Edition Learning Matters March 20180.6 MiB40
Issue 6 Learning Matters January 20170.5 MiB265
Issue 5 Learning Matters April 20160.4 MiB385
Issue 4 Learning Matters September 20150.3 MiB845
Issue 3a Special Maternity Edition Learning Matters June 20151.2 MiB656
Issue 3 Learning Matters December 20140.4 MiB453
Issue 2 Learning Matters June 20140.5 MiB297
Issue 1 Learning Matters December 20130.1 MiB291

Publications and Reports

NameSizeHits
HSCB-PHA Quality Report 2017-183.8 MiB137
English - Communication With The Service User Family And Carers Following A Serious Adverse Incident64 KiB222
Romanian - - Communication with the Service User Family and Carers following a Serious Adverse Incident94 KiB147
Portugese - - Communication with the Service User Family and Carers following a Serious Adverse Incident71 KiB158
Polish - - Communication with the Service User Family and Carers following a Serious Adverse Incident96 KiB150
Lithuanian - - Communication with the Service User Family and Carers following a Serious Adverse Incident91 KiB149
Arabic - Communication with the Service User Family and Carers following a Serious Adverse Incident0.1 MiB172
Procedure-for-the-reporting-and-follow-up-of-SAIs-20161.4 MiB4793
HSCB and PHA Annual Quality Report 2015/163.8 MiB1041
HSCB and PHA Annual Quality Report 2014/20151.8 MiB527
Guidance on communication following a Serious Adverse Incident0.2 MiB444
HSCB and PHA Annual Quality Report 2013-20141.4 MiB452
Patient Client Experience Standards Report and Appendix0.3 MiB773