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GP Update: Patient Transport Service for Roslea Patients attending Appointments at Maple Healthcare

2017-06-02

The Health and Social Care Board can confirm that a patient transport service commenced on Monday 22nd May to facilitate the attendance of patients of the former Roslea Medical Practice at their GP appointments at Maple Healthcare in Lisnaskea.

The patient transport service has been organised on an interim basis to address concerns regarding accessibility expressed by Roslea residents at recent public meetings. The service is provided by the Northern Ireland Ambulance Service and commissioned by the Health and Social Care Board. The patient transport service will leave twice daily, morning and afternoon, from the former Roslea Surgery travelling directly to Maple Healthcare at Lisnaskea Health Centre.

Patients wishing to use the patient transport service from Roslea should inform Maple Healthcare when booking their appointment. Practice staff will liaise with the patient transport service to make the booking on the patient’s behalf. This will ensure that appointments for former Roslea patients attending Maple Healthcare coincide to prevent excessive waits for patients using the bus service.

The Board welcomes this latest development and wishes to reassure patients that Board staff are working closely with all partners involved to improve accessibility and ensure the continued provision of safe and high quality clinical GP services in Co Fermanagh. The Board would like to commend the efforts of staff at the Northern Ireland Ambulance Service and Maple Healthcare in working together to support patients during this period of transition.

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