Below is an overview of some of the things that have been happening over recent months and a forward look at upcoming ICP work:
Good progress has been made to implement the ICP initiatives which were funded towards the end of the 2013/14 year.
In the Western area, support programmes for carers funded through the ICPs are underway and will continue until September. Recruitment is well progressed for the respiratory team physiotherapists and for a falls specialist, while an appointment has recently been made for the diabetes specialist post to coordinate the delivery of an integrated diabetes foot care pathway.
In the Southern area, recruitment is underway to appoint a community pharmacist to support the Rapid Response Team for the frail elderly. Respiratory care training sessions for GP practices were held in February with further sessions in planning for later this year. Promotion of the 4Ts diabetes education campaign is underway across the Southern area in GP practices, pharmacists and through schools and work is continuing to ensure access to specialist advice from a diabetes specialist nurse on a 24/7 basis from July 2014.
These are just the some of the initiatives ICPs are putting in place to deliver better outcomes for patients, clients, carers, service users and families – the work of ICPs continues to progress across all localities.
Keep checking back for more of the latest ICP developments in the Patient Care section.
ICP committees are meeting throughout June and will be chaired by the recently elected chairpersons. The role of chairperson is central to supporting all members to work together effectively and to promoting the delivery of more joined up care. The chairperson provides leadership to the partnership committee to ensure the committee’s role is effectively fulfilled.
Those elected to date include GPs, a pharmacist, a service user and a third sector representative.
The two ICPs in the Western area recently hosted workshops for representatives of the voluntary and community sector, in conjunction with the Investing for Health Later Years Subgroup.
The aim of the workshops was to discuss the role of the voluntary and community sector in delivering care for frail older people.
Presentations were delivered by a variety of stakeholders including the ICP business manager for the West and representatives from the Western Health and Social Care Trust and the Public Health Agency. Group discussions provided an opportunity for attendees to discuss the role and capacity of the community and voluntary sector and to suggest ways in which the third sector can make an impact and work effectively as a key partner within ICPs. The discussion at the workshops is now informing the ICPs plans for working with the sector to deliver more integrated care for frail older people across the West.
ICPs bring together health and social care providers from across the system to work collaboratively with service users and carers. Each ICP has 12 or 13 members from different organisations or professional backgrounds with differing experiences of health and social care therefore working together effectively will present challenges.
Over the last few months the HSC Leadership centre has been delivering development programmes for each committee to support their effective working and to build a shared understanding of the value of partnerships and the key conditions of effective partnership working. ICP committee members discussed what they felt were the characteristics of a high performing committee, developed a deeper understanding and respect for what each member had to offer the partnership and agreed areas for improvement in partnership working. The role of chairperson of the committee was highlighted as crucial to the partnerships effectiveness and separate ICP chairperson development sessions and coaching opportunities are also in place.
The role of service user or carer advocate is also a vital one on each of the 17 ICP committees. ICPs are working to make care more joined up and improve the patient experience and that can’t be achieved without ensuring that the voice of the service user and carer advocate is heard and acted upon.Service user and carer committee members recently attended two development sessions delivered by Stellar Leadership on behalf of the Health and Social Care Board. These sessions were important opportunities to develop an understanding of the experiences of service users and carers in their roles on ICP committees and to discuss how they can be supported further.
Participants reported that the development sessions had been very worthwhile, and made a number of suggestions that would help them to be effective advocates, including regular opportunities to meet on a region wide basis and easy access to a database of resources and networks which could support their role. The ICP clinical and business support teams will work with the service user and carer advocates to put those suggestions into practice.
This developmental working is central to ICPs success in working together to integrate and improve the service user and carer experience.