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COVID-19: Staff health and wellbeing

Staff health and wellbeing

In support of our action against COVID-19, we must ensure that all staff and volunteers, irrespective of where they work, have access to the information and support they may need over the coming months and that everyone’s contribution is valued and appreciated. The Take 5 message is for everyone and has been adapted to help address staff and volunteer health and wellbeing needs.

With our usual connections on hold for the moment, it is so very important that Health and Social Care staff and volunteers look after their own physical, mental and emotional wellbeing. All Health and Social Care organisations want to help with this.

Supporting the Wellbeing Needs of our Health and Social Care Staff During COVID-19: A Framework for Leaders and Managers

Image: Take 5 mental health guidanceA new framework has been developed and produced in partnership with the Trusts, PHA, HSCB, Department of Health and the Health Trade Unions. It guides leaders and managers of services to respond positively to the demands being placed on their staff. The framework captures the great initiatives that are already being taken by Trusts and other service providers and builds on them. The content on this website also signposts leaders, managers and staff to the best health and wellbeing resources and ideas.

As we travel this journey together, let us help each other stay true to our HSC values with compassionate care at the forefront of everything we do. Stay safe, look out for each other and look after your health. This is temporary – there are brighter days ahead.

Click here for more information (PHA website)


Psychological helplines

All Psychology Helplines are open to staff from within the Trust, local GP practices, and Independent Care Providers.

While all Northern Ireland Ambulance Service (NIAS) Occupational Health Services are provided from BHSCT, each Trust has agreed that local NIAS staff can also avail of the local Trust helpline.

Northern HSC Trust
028 9441 3644
Monday to Friday – 9am to 9pm
Saturday and Sunday – 2pm to 6pm

South Eastern HSC Trust
02892 501 332
Monday to Friday – 9am to 9pm
Saturday and Sunday – 2pm to 6pm

Southern HSC Trust
028 3756 2600
Monday to Friday – 9am to 9pm
Saturday and Sunday – 2pm to 6pm

Western HSC Trust
028 7161 1281
Monday to Friday – 9am to 9pm
Saturday and Sunday – 2pm to 6pm

Belfast HSC Trust
028 9615 1888
Monday to Friday – 9am to 9pm
Saturday and Sunday – 2pm to 6pm

Any staff working in a HSC organisation with access to the Inspire Employee Assistant Programme can contact Inspire 24/7 via their Helpline on 0808 800 0002 for telephone support or referral into structured telephone video e-counselling.

Anyone who is in crisis and experiencing distress or despair can call the Northern Ireland crisis response helpline, Lifeline, on 0808 808 8000.

Resources to support health and wellbeing (PHA website)

Each of the Take 5 messages align to a suite of health and wellbeing resources categorised as follows;