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Choose Well – if you need to use health and care services over Christmas and New Year – Northern LCG Area

2015-12-08
Choose Well Thermometer

The Health and Social Care Board together with the Northern Trust, local GPs, pharmacists and dentists have been working to ensure that local people have access to urgent care services over the Christmas and the New Year holiday period. The following health and care arrangements will be in place should you or a member of your family become ill or have an accident.

As part of the Choose Well campaign, we are encouraging everyone to “Think where and Choose well”. Choosing the service most appropriate to your symptoms will mean you may get better quicker. It will also help the health and social care services make the most of finite resources.

Self care is the best choice to treat most minor illnesses, ailments and injuries. A range of common illnesses such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over the counter medicines and plenty of rest. Remember, whether treated or not, most of these will get better.

Pharmacy

Your local pharmacist can provide confidential, expert advice and treatment for a range of common illnesses and complaints. The Health and Social Care Board has been working closely with local pharmacists to draw up holiday pharmacy rota arrangements. The pharmacy rota arrangements are:

Friday, 25th December 2015

Antrim Boots UK LTD
8 High Street, Antrim
4.00pm – 5.00pm
Ballycastle McMullan Pharmacies
63 Castle Street, Ballycastle
1.00pm – 2.00pm
Ballymena Graceys T/A Ballykeel
Pharmacy, Unit 5 Knockeen
Crebilly Road, Ballymena
1.00pm – 2.00 pm
Carrickfergus Medicare16 High Street, Carrickfergus 12.30pm – 1.30pm
Coleraine Gordons Chemists,
6/8 New Row, Coleraine
1.00pm – 2.00 pm
Cookstown Boots The Chemist
82 Burn Road, Cookstown
12.00 noon – 1.00pm
Larne Larne Chemists Ltd
Health Centre
Gloucester Avenue, Larne
1.00pm – 2.00pm
Maghera V Harkin
112 Upper Main Street, Maghera
12.00 noon – 1.00pm
Magherafelt and Moneymore Bakersfield LTD T/A
Moneymore Pharmacy
44 Smith Street, Moneymore
12.00 noon – 1.00pm
Newtownabbey Larne Chemists LTD
T/A Village Pharmacy
614 Shore Road
NewtownabbeyMedicare
Hightown Pharmacy
312 Antrim Road
Glengormley
1.00pm – 2.00 pm12.00 noon – 1.00 pm

Saturday, 26th December 2015

Antrim Randalstown
Pharmacy
46 – 48 Main Street
Randalstown
4.00pm – 5.00pm
Ballycastle McMullan Pharmacies
63 Castle Street, Ballycastle
1.00pm – 2.00pm
Carrickfergus Medicare
16 High Street, Carrickfergus
12.30pm – 1.30pm
Cookstown Falls Pharmacy
56 William Street, Cookstown
12.00noon – 1.00pm
Larne Larne Chemist LTD
Health Centre
Gloucester Avenue, Larne
1.00pm – 2.00pm
Maghera V Harkin
112 Upper Main Street,
Maghera
12.00 noon – 1.00pm

Friday, 1st January 2016

Antrim Clear Pharmacy
Health Centre
Station Road, Antrim
4.00pm – 5.00 pm
Ballycastle F A McCaughan
T/A J A McMichael
Pharmacy
10 Ann Street, Ballycastle
1.00pm – 2.00pm
Carrickfergus Medicare
16 High Street, Carrickfergus
12.30pm – 1.30pm
Cookstown Boots the Chemists
5 – 7 James Street, Cookstown
12.00noon – 1.00 pm
Larne Larne Chemist LTD
Health Centre
Gloucester Avenue, Larne
1.00pm – 2.00pm
Maghera Boots the Chemist
37 Main Street, Maghera
12.00noon – 1.00pm
Magherafelt andMoneymore James Lord LTD T/A
McGlaughlins
Pharmacy, 38 Rainey Street, Magherafelt
12.00 noon – 1.00 pm

Please remember to order and collect any essential repeat prescription medications from your daytime GP surgery in advance of the holiday period. GP out of hours will only provide repeat prescriptions in exceptional circumstances.

Out of hours GP Service

The GP out of hours service, Dalriada Urgent Care, is available if you require urgent medical care which cannot wait until your surgery reopens. Remember to telephone the service first.

Dalriada Urgent Care will be operating for all GP Practices from when your GP Practice closes on Thursday evening, 24th December until your GP Practice opens on Tuesday,29th December.

Dalriada Urgent Care will also be operating over the New Year period from when your GP Practice closes on Thursday evening, 31st December 2015 until your GP Practice opens on Monday, 4th January 2016. The telephone number for Dalriada Urgent Care is 028 2566 3500.

Out of hours Dental Services

Details of dental services will be displayed at dental surgeries or can be obtained by contacting your dentist. For out of hours urgent dental problems, patients should contact their dental surgery, visit www.hscboard.hscni.net/news/EmergencyDentalServices.html , or ring the Relief of Dental Pain Clinic out of hours telephone number 028 2566 3510. The Relief of Dental Pain Clinic is for the treatment of dental emergencies only, including trauma, swelling, uncontrolled bleeding and severe pain.

Out of hours Emergency Social Work Service

The out of hours Emergency Social Work Service is available outside normal office hours and on weekends, Bank Holidays and Public Holidays for genuine emergencies that cannot wait until the next working day. You can contact the service on 028 9504 9999.

Minor Injuries Unit

A minor injuries unit can treat injuries that are not critical or life threatening, such as injuries to upper and lower limbs, broken bones, sprains, bruises and wounds, burns and scalds, bites, cuts and wounds and eye injuries.

The Unit is open from 9am – 5pm Monday to Friday with the exception of Christmas Day, Boxing Day and New Year’s Day.

Mid-Ulster Hospital, 59 Hospital Road, Magherafelt, BT45 5EX. Telephone: 028 7936 6720

Emergency Departments

Emergency Departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma. Normal Emergency Department services will be operating throughout the holiday period as usual. The service is for those in need of emergency treatment.

999 Ambulance Services

As always, the emergency ambulance service will be there if you need it. Always dial 999 when there is a risk to life or of serious injury. But, if your call is not an emergency, then please use the most appropriate service and help keep the 999 system clear for life threatening emergencies. Remember, you could risk a life if you tie up an emergency line for a non-emergency call. Your call could delay someone with a real emergency. Keep emergency lines free.

Mental health emergency

If you or someone is in a mental health crisis or emergency it’s important to get help quickly. If you have been or are being treated for a mental illness, you should have a care plan. Your care plan has names and numbers to call in an emergency.

If you don’t have a care plan, you should either:

• make an emergency appointment with your GP, or your GP out-of-hours service if the emergency is at night, weekend or a public holiday; or

• go to the Emergency Department at a hospital

However, if you can’t get the person you are caring for to an Emergency Department or you can’t keep them safe, you can call 999.

If you, or someone you know, needs help and you would like to speak to someone by telephone, you can also call Lifeline free, in confidence, 24/7 on 0808 808 8000.

For more information visit http://www.nidirect.gov.uk/index/information-and-services/health-and-well-being/mental-health.htm

Further information about health and social care services in your area and the Choose Well campaign can be found at www.nidirect.gov.uk/choosewell

Choose the right option and you may be feeling better quicker. Think where, choose well.

The Health and Social Care Service would like to wish you a safe and healthy Christmas and New Year.

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