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Carers and service users recognised for their work in health and social care


A celebration event has been held for carers and service users to thank them for their contribution to the work of the Health and Social Care Board (HSCB).

Hosted by the Board, the purpose of the event was to mark the significant and invaluable work that carers and service users have contributed to date; to listen to their views and experiences working with the Board, and to further develop the Board’s future plans for Personal and Public Involvement (PPI).

Speaking at the event, Fionnuala McAndrew, Director of Social Care and Children with the HSCB said: “I’m pleased that so many of you have taken time out of your busy schedules to attend this event. The involvement of individuals is a major contribution to the planning and reviewing of health and social care services – all designed to improve the health and wellbeing of the people of Northern Ireland.

“I wish to congratulate each and every one of you for your significant contribution to the work of the Board. I believe services will only be improved if we work in partnership, on many levels, with those who use health and social care services and those of you with caring responsibilities. The Board is fully committed to enhancing service user and carer involvement in our work and we’ll take on board the feedback received from this event to enhance our future plans.”

0ver 60 service users and carers attended the event and were provided with an opportunity to speak directly to the Board Directors, Local Commissioning Group Chairs and Leads and other Board staff about their experiences. Attendees were also able to inform Board members of what was working well at present and what further work still needs to be done in involving people in the work of the Board.

One of the speakers at the event Deirdre MacBride, a carer for her brother who has a serious brain injury commented: “Getting involved with the Board’s Review of Brain Injury Services allowed me to ensure that families’ voices, views and wishes were listened to and acted on. I also found the setting up a Vela Microboard was essential to those who require care and support – these groups can also offer opportunities through engagement to help shape regional services into the future.”

Closing the event, Dr Ian Clements, Chairman of the Board said: “The Board takes Personal and Public Involvement very seriously. I can say that with great pleasure as I glance around this room and see so many of you who have played a key role in the work of the Board across all Directorates.

“I have been personally inspired, having listened to some of your experiences working with the Board. Your involvement enables us to develop new ways of working which make a real difference to the lives of so many. I would say to all of you – well done!

“I am truly encouraged by your work and I will ensure that this good work continues and that it remains a fundamental part of Board business.”

For more information on PPI visit: www.hscb.hscni.net